Shipping & Delivery Policy
Last Updated: January 2026
At Aroma Sip (https://aromasip.in), we aim to deliver your favorite teas safely and on time. This Shipping & Delivery Policy outlines how orders are processed, shipped, and delivered.
1. Order Processing
All orders are processed within 1–2 business days after successful payment confirmation
Orders are not processed or dispatched on Sundays or public holidays
Once dispatched, you will receive a confirmation message/email with tracking details (where applicable)
2. Shipping Coverage
We currently ship across India only
Delivery locations are subject to courier service availability
3. Shipping Charges
Shipping charges, if applicable, will be clearly displayed at checkout before payment
Any promotional free-shipping offers will be subject to specific terms mentioned on the website
4. Delivery Timeline
Estimated delivery timelines after dispatch:
Metro & major cities: 3–5 business days
Other locations: 5–8 business days
Delivery times are estimates and may vary due to factors beyond our control, such as weather conditions, courier delays, or regional restrictions.
5. Delivery Partners
We work with trusted third-party courier and logistics partners to ensure reliable delivery. Aroma Sip is not responsible for delays caused by courier partners once the shipment has been handed over.
6. Delivery Attempts
Courier partners usually attempt delivery 2–3 times before marking the shipment as undelivered
If delivery fails due to incorrect address, customer unavailability, or refusal to accept the order, the shipment may be returned to us
In such cases, re-shipping charges may apply, or the order may be cancelled as per our Refund & Return Policy.
7. Damaged or Missing Packages
If you receive a damaged package or if items are missing:
Contact us within 48 hours of delivery
Share clear photos/videos of the package and products
We will investigate the issue and take appropriate action as per our Refund & Return Policy.
8. Address Accuracy
Customers are responsible for providing accurate and complete shipping details. Aroma Sip will not be liable for delivery failures caused by incorrect or incomplete addresses.
9. Changes to Shipping Policy
Aroma Sip reserves the right to modify this Shipping & Delivery Policy at any time. Any changes will be effective immediately upon posting on the website.
10. Contact Us
For any questions related to shipping or delivery, please contact:
Aroma Sip
Email: aromasip609@gmail.com
Website: https://aromasip.in
By placing an order on Aroma Sip, you agree to the terms stated in this Shipping & Delivery Policy.